Urban Company and International Labour Organization collaborate to expand e-Shram registration for UC service professionals

Gurugram, March 02, 2026: Urban Company Limited (NSE: URBANCO), today announced a joint initiative to expand social protection coverage for platform-based service professionals through accelerated registration on the Government of India’s eShram portal. The initiative aims to expand access to formal social security systems for gig and platform workers, with a special focus on women service professionals, including those from Urban Company’s InstaHelp vertical.

As part of the collaboration, Urban Company will integrate e-Shram registration into its onboarding and training ecosystem, ensuring assisted enrollment for new and existing service professionals attending onboarding, upskilling or refresher training programmes. Registration will be facilitated via the UC partner app, at UC training centres, and even UC Mitra kiosks, thus leveraging the company’s physical and digital infrastructure.

Currently, about 20% of Urban Company’s over 59,000 service professionals are registered on the e-Shram portal. Through this structured enrolment drive, the company aims to cover all the active service professionals associated with it.

The collaboration aims to strengthen formal recognition and improve access to social security for platform workers -- contributing to the advancement of Decent Work (SDG 8) and broader social protection goals.

L to R: Mr Rajnesh Khosla (FICCI), Mr Karun Gopinath (ILO India), Mr Ravindra Peiris (ILO Decent Work team for South Asia), Mr Abhiraj Singh Bhal (Urban Company), Mr Varun Khaitan (Urban Company), Ms. Bhavya Sharma (Urban Company)

Speaking on the occasion, Abhiraj Singh Bhal, Chief Executive Officer, Urban Company, said: "At Urban Company, we believe technology platforms have a critical role to play in enabling greater access to formal systems and welfare mechanisms for our service professionals. By integrating e-Shram enrolment into our onboarding and training processes, we are taking a meaningful step toward strengthening social security coverage for our service professionals, many of whom are women building sustainable livelihoods."

Ravindra Peiris, Senior Specialist for Employers’ Activities, ILO DWT, New Delhi added: "The formal recognition of workers through initiatives such as e-Shram is essential to advancing decent work and inclusive social protection. We welcome this collaboration with Urban Company as a practical model of how platforms can contribute to expanding social security coverage within the platform economy. Most importantly, this engagement today, further demonstrates a strengthened commitment towards national priorities anchored in relevant legislative frameworks such as the Code on Social Security."

The initiative is designed to serve as a scalable model for collaboration between digital labour platforms and institutions working toward worker formalisation and protection. By embedding enrolment into

structured touchpoints such as onboarding and training, the programme seeks to ensure sustained and consistent adoption.

Through this effort, Urban Company and ILO India aim to contribute to national priorities around worker formalisation, improved access to welfare schemes, and stronger social protection systems for India’s growing gig workforce.

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About Urban Company Limited
Urban Company Limited (NSE: URBANCO) is a technology-driven platform that connects customers with trusted professionals for home and beauty needs — from cleaning and repairs to salon and spa services. As per Urban Company’s 9M FY26 Earnings Index, average monthly net earnings in-hand reached INR 28,322 for all active service professionals (ex. InstaHelp), while the top 5% of service professionals earned INR 51,673. In addition, all active service professionals are covered under group life and accidental insurance, which includes life insurance cover of up to INR 10 lacs, disability cover of up to INR 6 lacs, as well as accidental hospitalisation and OPD treatment coverage, among other benefits.

About International Labour Organization
The International Labour Organization (ILO) is devoted to promoting social justice and internationally recognized human and labour rights, pursuing its founding mission that social justice is essential to universal and lasting peace. The only tripartite U.N. agency, since 1919 the ILO brings together governments, employers and workers of 187 Member States, to set labour standards, develop policies and devise programmes promoting decent work for all women and men. In India, the ILO has been working closely, with Government, Employers’, Workers’, platform aggregators and other key stakeholders to realize Decent Work in the platform economy.